Position: Billing Analyst

Location: Manila

About Us

The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international corporations.

Our side-by-side financial and legal teams consistently deliver award-winning services to a global client base, offering unrivalled learning and career opportunities to our 3,000 colleagues worldwide.

What’s it like to work here?

We are driven to excel, and collaboration is key to our continued success. We can go further for our clients because we go further for each other too. Our inclusive culture creates an environment where people can be themselves at work while doing their best work. No matter where you work in the Maples Group, you will be part of a global team. 

About Your New Role

The Billing Analyst is responsible for ensuring accurate, timely, and compliant invoicing to customers.  This role supports revenue assurance by validating billing data, resolving discrepancies, and processing client balance transactions under partnership with CSPs and Finance to ensure proper revenue recognition, client balance information and customer satisfaction.

Billing Operations

• Prepare, review, adjust, and issue accurate customer invoices in accordance with CSP instructions.
• Ensure billing is completed within the defined timelines and in compliance with internal controls and accounting standards.
• Process to WIP and credit transfers based on billing schedules and CSP requests.
• Coordinate closely with appropriate departments to resolve complex billing issues.
• Support credit notes and rebill processes as required.
• Adhere to policies, procedures, internal controls and always maintain the highest level of attention to detail.

Revenue Assurance and Controls

• Ensure compliance with revenue recognition policies, and internal/external control requirements.
• Maintain complete documentation for audit trials and billing approvals.
• Support internal and external audit requests related to billing and revenue.

Reporting and Analytics

• Prepare billing reports, ageing analysis, and variance explanations.
• Track billing accuracy, cycle time, and error rates.
• Identify trends and recommended process improvements to reduce rework and disputes.

Process improvement

• Contribute to continuous improvement in initiatives in billing workflows.
• Support system enhancements, automation, and process standardization efforts.
• Assist in testing new billing tools, ERP upgrades, and workflow solutions.

About You

• Bachelor’s degree in accounting, Finance, Business Administration, or a related field.
• 1-3 years of experience in Billing, Accounts Receivable, or Revenue Operations
• Experience handling daily billing transactions in a high-volume environment.
• Proven experience in invoice processing, cash application, and credit application.
• Understanding of the revenue cycle and billing processes.
• Preferably with experience working in a BPO or Shared Services environment.
• Ability to work in a fast-paced, SLA-driven setting.
• Strong analytical, problem-solving, and attention-to-detail skills.
• Advanced proficiency in Microsoft Excel (formulas, lookups, pivots).
• Proficiency in Microsoft Outlook and Microsoft Copilot.

Sound like you?

If so, we’d love to hear from you.

Benefits & Rewards

The most enduring professional relationships are reciprocal relationships.  The Maples Group prioritises employee health and wellbeing. Depending on your location, we offer a range of benefits, including:

• Comprehensive health coverage (medical and dental)
• Competitive vacation packages
• Educational assistance and professional development programmes
• Life insurance
• Travel insurance
• Global mental wellness programme
• Social events